frequently asked questions
Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply send us an email.
Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply give us a call or send us an email by contacting us here
How do I become a member?
Becoming a member is free and easy. All you have to do is prove you are over the age of 19 and that you live in Canada Register now for free!.
How can I order?
Sign up for a free account and then place your order online. Alternatively, you can send us an email or talk to us on our live chat. Our live chat is available from 6am – 11pm Vancouver time and we will be happy to help you fulfill your order. Click here for a video and step by step details on how to order.
Who is eligible to purchase on your site?
Only qualified clients over the age of 19 who live in Canada are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.
How can I trust you?
While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in Canada so they may have safe access to their medicine at any time.
Am I allowed to pick up my order?
No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.
Can I place larger orders than those listed on your site?
No. If you desire a larger quantity than what we have listed, you may want to consider placing multiple orders. Multiple orders are always available for you.
Payments & Fees
How do I pay?
At this time we ONLY accept Interac email transfer payments. For instructions on how to send a secure Interac payment please watch the video tutorial found here:
P.S.: We do not accept PayPal unfortunately or credit cards at the moment.
For whatever reason Tangerine Bank seems to have a different payment process then the rest of the banks we’ve received payments from. The message that Tangerine sends to the receiver (us) is that the payment will take 2 to 3 days to process (see attached screenshot): https://www.screencast.com/t/W4uXuM6GmHa
*For that reason please allow 2-3 days until we receive payment when sending email money transfers from Tangerine bank.
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